Based in London, she is a business transformation expert and 25-year veteran at the firm, working with major corporate and private equity clients in Australia, Japan, China, Europe and North America. She is a leading contributor to Bain’s Results Delivery®, Organization, Consumer Products, Retail and Air Transportation & Services practices.

She joined Financial Solutions in London at graduate entry level in 1987. Prior to moving to Australia in 1991 with Bain, she spent two years in the UK in a senior sales and marketing role.

Melissa was the managing partner of Bain’s Australian business between 1998 and 2005 followed by a two-year posting to Japan where she served as managing partner of Bain’s Tokyo office. From 2008 to 2013, she was in the role of regional managing director for Asia Pacific based out of Hong Kong.